Our dedicated and friendly customer support representatives at MultiSoft Corpration are available 24 Hours a day Monday through Friday to assist you and answer your support questions. Help Desk tickets are responded to within 2 hours during these times. If your issue is one of the following:

  1. Website is down / unreachable
  2. The shopping cart is not working
  3. Customers can not signup
  4. Distributors can not signup
  5. The payment gateway is not responding
Please call +1 239.945.6433 (24 hours a day) and staff on-call will call you back to resolve your issue as soon as possible.
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Latest Updates
May
26
MultiSoft USA offices closed Monday, May 30th in observance of Memorial Day
Posted by Robert Proctor on 26 May 2016 07:58 AM

The MultiSoft USA offices in Florida and Nevada will closed Monday, May 30th in observance of Memorial Day.  The offices in Philippines, Thailand and Singapore will be open for business as usual.


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Apr
5

New - Customer and Distributor Registration and Shopping Cart Agreements

Hi, this is Robert Proctor with MultiSoft Corporation. I wanted to let you know about some recent changes that we've just implemented into your MarketPowerPRO MLM Software system, specifically in the shopping cart area.

The following changes have come about because of requirements from the major credit card issuing companies, Visa, Mastercard, Discover, and American Express, as well as changes that are being required by the FTC.

For more information please view the video by Clicking Here or watching below:

When you go to Company > Registration Settings > Customer Registration Settings and > Distributor Registration Settings, you'll see that we have added Terms and Conditions that you can now showing during checkout. There is also a Refund Policy that you can now show during checkout as well as a Cancellation Policy, same thing, can be shown during checkout, a Shipping Policy that you can show during checkout, and a Policies and Procedures that you can show during checkout.

You'll see that the content editor has been added for all of these new areas so you can edit all of the content that's shown for the terms and conditions, the refund, the cancellation, the shipping, the policies and procedures, as well as mail merge it so you don't have to re-enter the company name or the address or phone numbers or emails when these items are changed in the company which happens every now and then; you put it in once and you're done.

You'll see that in addition to confirming  age in the checkout page, you now have a cancellation policy showing, the refund policy, the terms and conditions and the shipping policy.  These are merged right into the shopping cart checkout and distributor enrollment process, so you can change the refund days to three days or seven days, etc., as well as you can mail merge all the variables such as your company phone, your email, etc. You'll also notice that when you click the links for each of these there are pop-up showing all the content that was just added / edited by you.

This change was extremely important and we wanted to get this out to you as quickly as possible for you to udpate in order maintain your merchant account / payment gateway compliance. The major credit card companies along with the FTC are requiring some if not all of these changes due to fraud in order to decrease your liability, reduce charge-backs as well as increase customer confidence and customer retention. These new enhancements will also decrease the amount of refunds going to your customers and commission claw-backs to your distributors.

This is a really great implementation in MarketPowerPRO, one which we hope you as our client or potential client value and enjoy.  We hope as a potential client you'll be able to take advantage of these new features in the MarketPowerPRO MLM Software system. If you have any questions please don't hesitate to call MultiSoft Corporation or your account executive and see how we can help train you on this new benefit, train your customer support department, or perhaps invite you to becom a new client to MultiSoft.

Thank you,

MultiSoft Corporation
Here We Grow Again


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Feb
15
02/15/2016 - MarketPowerPRO Here We Grow Again!!
Posted by Robert Proctor on 15 February 2016 04:53 PM

New - Mark All Orders as Shipped

Thank you to all of the MultiSoft / MarketPowerPRO clients that have requested this small yet major upgrade to the MarketPowerPRO software system - you asked for it, you got it!!  Administrators, Customer Support Representatives, Warehouse Managers, etc. can now "update one, multiple or all" unshipped orders and set the orders to "shipped".  Note, for clients entering tracking numbers this new feature will not help as you enter the tracking numbers separately for each order.  However, for clients that simply want to update all of their orders as shipped you now have this feature available.  For more information please view the video by Clicking Here or watching below:

Please contact a MultiSoft CSR or your MultiSoft Account Executive for more information regarding any of these updates, enhancements and new features added to the MarketPowerPRO MLM Software system.  If your website is hosted on dedicated code and you would like this upgrade added please contact your Account Executive.

Thank you,

MultiSoft Corporation
Here We Grow Again


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Feb
13

Are you using the MarketPowerPRO improvements, enhancements, benefits and features to improve your business and your distributors business?  Are you passing these nuggest of information onto your distributors on a consistent basis through weekly newsletters and conference calls (especially using the newly enhanced MarketPowerPRO calendar / events system)?  If yes, then congratulations you most likely have "momentum" on your side; if not, what's holding you back? 


New - Announcements Module

Are your distributors and customers reading your weekly newsletters?  Are your distributors joining your weekly conference calls?  There's a good chance they are not or they don't know about the new features and enhancements being added to their backoffice and your software.  Those days are over with the new "Announcements Module" which generates a pop-up each time your customers and / or distributors login to their account.  In order for the pop-up to go away they are required to check the "

New - QR Code Generator

It's all about Marketing, Marketing and more Marketing!  Your distributors will be able to generate QR codes that are ready to email, download and print.  Your distributors can choose from a variety of functions: from creating a QR code that points to their replicated distibutors website or select a product category or a specific product that they want to market.  Distributors can print the QR codes, put them in email signatures, on their social media websites or even put on their business cards.  These innovative QR codes will surprise potential distributors and customers and motivate them to scan the Codes.

We help you and your distributors to excel at QR Code Marketing.  Do you have a question? Get in touch with our friendly Customer Support by telephone or submit a Help Desk ticket to have this module added to your MarketPowerPRO back office menu.

New - Color Code Rank Genealogy / Rank Icons

You asked for it, we built it - and now you can take advantage of it.  Do you want to display the distributor nodes in your binary, matrix or unilevel genealogy by different colors.  Do you want to show different colors per rank?  Do you want to have different icons, pins, stars, jewels, cups, etc. per distributor rank (i.e. gold star, silver star, diamond, blue diamond, etc.).  Well, now you can!!  Simply create a help desk ticket here and provide the list of ranks and colors to use per rank (note, you must provide the exact HEX color, not just "gold" or "blue" per rank) - you can use this tool (http://www.w3schools.com/colors/colors_picker.asp) to generate the exact hex color.  Do you want to use icons instead (jewels or stars, etc.)?  You can provide the image (approximately 60 pixels wide by 60 pixels tall will look best) with a transparent background.

Contact a MultiSoft Corporation Customer Service Representative or your Account Executive with any further information regarding the new Color Code.

New - Get xx On AutoShip and Yours Is Free 

If you've spent any time having MultiSoft Corporation consult with you or if you've hired Robert Proctor as your coach you've heard us say "if they join for the product, they may stay for the opportunity - if they join for the opportunity, they will leave for the next opportunity".  You've also heard us say "It's All About Product".  And, if you've kept up with recent court cases and FTC involvement in the network marketing industry you know the focus of your business must be on "product first".

What if your distributors and / or customers could qualify for FREE or discounted AutoShip products(s) or services each month.  Many network marketing (MLM, MultiLevel Marketing, Social Marketing, Party Plans, etc.) companies are offering some sort of "Get xx on AutoShp and Yours Is Free" and now as a client of MultiSoft Corporation and MarketPowerPRO you can too.  You've heard this with the tagline of "get one and you're done" or "get two and it's for you" or "get three and it's free" or "get four and pay no more" or "thrive for five".

MultiSoft and MarketPowerPRO is proud to have such a module available to you to take advantage of for your distributors.  We can now configure this for your distributors AND more importantly your customers.  Yes, you heard right - your customers!!  Either your distributors or customers can receive their AutoShip for free or discounted when they signup other customers on AutoShip.

Contact a MultiSoft Corporation Customer Service Representative or your Account Executive with any further information regarding the new Get xx On AutoShip and Yours Is Free.

New - Coming Soon / Under Construction Pages

The following Coming Soon / Under Construction pages are available should you wish to show to the general public rather than show your website white it's under construction or when updates are being done that take longer than a few minutes.  Note, all Coming Soon / Under Construction Pages are Responsive and Adaptive (yes, we are moving in the direction of mobile - adapative and responsive MarketPowerPRO MLM Software - more updates to come).  Please contact your Account Executive or our customer support department or submit a Help Desk ticket with any questions about implementing a Coming Soon / Under Construction Page (note, this new feature is mainly for clients preparing to launch that are not launched yet).

 


Every MarketPowerPRO system comes pre-deployed with communication platforms for you to "Educate, Communicate and Duplicate" to your sales field force including a newsletter system, with numerous pre-designed templates, a news system, a FAQ system and the newly enhanced visual calendar system to communicate these new enhancements to your distributors.  If you are uncertain how to use these systems to communicate with your distributors on a consistent basis please contact a MultiSoft Customer Support Representative or your MultiSoft Account Executive for assistance and training if needed.

Please contact a MultiSoft CSR or your MultiSoft Account Executive for more information regarding any of these updates, enhancements and new features added to the MarketPowerPRO MLM Software system.  If your website is hosted on dedicated code and you would like this upgrade added please contact your Account Executive.

Thank you,

MultiSoft Corporation
Here We Grow Again


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Jan
23

We continue to see changes in the network marketing / multi-level marketing (MLM) industry including moving more towards online retail due to the increased comfort with online shopping, the increased use of social media, online reviews and comparison shopping.  As such MultiSoft Corporation continues to enhance it's MLM Software specifically in the area of the shopping cart giving our clients greater control and flexibility and improve the ease and comfort for your customers and distributors to shop in your website / store.

Update - Shopping Cart Search Enhancement

Your MarketPowerPRO Shopping Cart search feature has been enhanced to search for the following by customers and / or distributors:

  1. Product Name
  2. Product Code
  3. SKU Name
  4. SKU Code
  5. Product Short Description
  6. Product Long DescriptionM IPSUM DELOR

New - Shopping Cart Add to Cart Selector

In order to provide our clients with more flexibility in their shopping cart system we continuously look to the big-box online shopping cart systems such as Amazon, BestBuy, Walmart, Target, etc. to see how they are enhancing their customers shopping cart experience.  We have added the ability for you to determine how visitors to your website shopping cart select the quantity of items they add to their shopping cart by providing you with three methods of quantity selections.  In addition to the standard enter quantity we have added two new features including increase / decrease quantities and a drop-down quantity seletor. 

You can find this new feature in the Company / Modules / Invoice and Shopping Cart settings or Company / Modules / Shopping and Shopping Cart settings.  If you have any questions about this new feature don't hesitate to contact your account executive or our customer support department or submit a ticket via our help desk.

New - Shopping Cart Minimum / Maximum Purchase 

We have added the ability for you to set minimum and maximum purchase amounts in the shopping cart and distributor enrollment areas.  This new feature will serve to benefit clients who have maximum credit card limits set by their payment gateway / merchant account provider.  Additionally minimum purchase / sales amounts can be set for customer purchases for distributor rank qualification.  This also serves clients who are concerned about recent court cases where large purchases are being made by distributors to qualify for commissions and rank advancements; such concerns can now be aleviated by setting maximum shopping cart purchase limits.

You can find this new feature in the Company / Modules / Invoice and Shopping Cart settings or Company / Modules / Shopping and Shopping Cart settings.  If you have any questions about this new feature don't hesitate to contact your account executive or our customer support department or submit a ticket via our help desk.

Are you sharing the MarketPowerPRO improvements, enhancements, benefits and features onto your distributors on a consistent basis through weekly newsletters and conference calls?  Momentum in network marketing is "communication" - communicating with your sales force organization and what a better way to do it by simply re-posting the MarketPowerPRO "Here We Grow Again" updates in your back office or your help desk or sending as a newsletter.  You can take full ownership of the notices - no need to refer to MultiSoft or MarketPowerPRO - we want to help you keep your sales organization motivated and you can do it by keeping them up to date on your back office and website / software enhancements and new features.

Thank you,

MultiSoft Corporation
Here We Grow Again


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